Are all Tmall dog food flagship stores genuine? Tmall’s review mechanism is very strict!

Aug 17,2024
4Min

Are all Tmall dog food flagship stores genuine?

Tmall dog food flagship stores are all genuine. Flagship stores are usually stores opened by a brand’s own manufacturer. They do not need to import or purchase from other merchants. goods. Flagship stores are usually operated by the brands themselves, and the supply channels are also provided by their own manufacturers, so officials do not need to worry about fakes in Tmall flagship stores.

Another kind of flagship store is not officially self-operated. It is usually operated by an official agent for other companies, and there are many items. Overseas flagship stores need to register overseas companies and local Chinese companies. To enter Tmall, they also need to provide business licenses, authorization letters, and purchase vouchers for the corresponding batches.
So, although fake dog food is rampant now, the review mechanism of Taobao and Tmall is also very strict, and fakes cannot be squeezed into the flagship store, so everyone can buy with confidence.

What should I do if I buy fake goods in Tmall flagship store?

You can refer to the following extended information
According to the agreement, merchants are not allowed to sell counterfeit goods and non-original genuine goods. Once they are found to be selling counterfeit goods and non-original genuine goods, they will Taobao has the right to terminate the agreement immediately.
"Authenticity Guarantee" is a service content that Tmall merchants must undertake. Specifically, when a Taobao buyer uses the Alipay service to purchase a merchant's goods, if the buyer determines that the purchased goods are fake, the buyer has the right to report to Taobao within 14 days after the transaction is successful in accordance with the provisions of these rules and Taobao's other public disclosure rules. Initiate a complaint against the merchant and apply for "Authentic Product Guarantee" compensation.
The amount of compensation that can be applied for is based on the amount of compensation for the sale of counterfeit goods stipulated in the "Product Quality Law of the People's Republic of China", the "Consumer Rights and Interests Protection Law of the People's Republic of China" and other regulations, departmental rules and national mandatory standards ( Including return postage for the product complained of).

Conclusion

If the flagship store sells fake goods, it will terminate the agreement with Taobao. The editor believes that no matter how bold a manufacturer is, it will not compromise its own brand image. However, if you really buy fake dog food at the Tmall flagship store, you can directly apply for a return and complain to the merchant for not selling genuine products.
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